One of your patients is pacing around, yelling and screaming, and even blurting out profanities. The FIRST action that a nursing assistant should take in this kind of situation is ______________.

Calling your charge nurse would be the best thing to do in this kind of situation. The nurse may have to medicate your resident to calm him down or even call another member of the medical team to assist with the situation.  The other options given could aggravate the resident and trying to restrain the resident may actually put the nursing assistant in harms way if the resident tries to resist.