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Question:

Out of the options below, which one is an example of some non-verbal communication that could send a negative message to your patient?

A Keeping your hands on your hips and pursing your lips.
Explaination

This question was created to test your understanding of unspoken actions or behavior that could contribute to a negative message to your patient. Whether you have said anything or not, keeping your hands on your hips with pursed lips sends a poor message.  All of the other choices are also poor communication techniques but they are verbal.