header bg

Scan QR code or get instant email to install app


When a patient becomes upset and frustrated, which of the following should a nursing assistant do?

A Offer your support to the patient by listening and telling them that you will share their concerns with the health care team members.

You can cause the patient worried when aggravating a resident by trying to reason with them.  Saying that everyone gets upset over several things from time-to-time does not validate the patient’s feelings that they have the right to be upset.  Offering to listen and tell the health care team will let them vent their frustrations and to understand that you care enough about their well being to try and get them additional help.

Related Information


ur fellow student

4 years ago

There are definitely a few mistakes in this app, some of the answers are just plain wrong so make sure this is not your only source of study material. Other than that this app is very helpful.


3 years ago

It’s a good app for practice


3 years ago

I would love to give this app 5 stars but in the Nursing Skills section it does not allow you to go on to part 7. After you get to part 6 it either just never loads or it tells you to go to part 7 and does absolutely nothing.

Leave a Reply

Your email address will not be published. Required fields are marked *