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Why is active listening important?

A It prevents misunderstandings.

Active listening can create relationships and alleviate problems by eliminating judgment and keeping communication open. Be relaxed and attentive when using active listening. Block out distractions. Use non-verbal cues such as eye contact and leaning towards the speaker. Don’t interrupt the speaker. Be open and try to imagine their point of view. Ask thoughtful questions to learn more. The goal is to a common understanding and agreement.